Welcome to our support and maintenance page, where we’re dedicated to ensuring your metabot stays in top shape, so you can enjoy spotless floors hassle-free. Whether you need troubleshooting assistance, routine maintenance tips, or repairs, our team of experts is here to help. From diagnosing technical issues to providing step-by-step guidance on optimising performance, we’ve got you covered. Don’t let a malfunctioning robot slow down your cleaning routine.
What we provide with Veritek
Partnering with Veritek, the UK’s leading engineering service provider, we have over 50 engineers on the road up and down the country at your disposal for servicing and repairs. We use our own in-house and experienced customer service team at Robert Scott to manage all service requests, so you know you’re in safe hands.
Field engineering
Veritek engineers to provide fast, professional and reliable planned preventative maintenance, breakdown and equipment installation services, including upgrades and rollouts.
Help desk and support
Multilingual support specialists can reduce downtime by dispatching immediate assistance.
Repairs
We’ve strategically located our OEM trained engineers across Europe to provide fast, efficient service. Including break/fix repair, spare parts, like-for-like replacements and even a back-to-base bench repair.